Further Cutbacks Due to our Struggling Economy!!!

WARNING!!!

The economy has had a severe impact on everyone! Every business has had to make much needed changes in order to save money and stay afloat.

That is why it is crucial to read, and understand everything you get in the mail. I recently found this out the hard way. My insurance company increased their co-pay from $10 to $15 on regular doctor visits. How do I know? Because when I got my new card in the mail, I saw that on the front of my card and immediately shoved it in my wallet.

I did not notice that in order to save money on mailings, they combined all of my doctors on one card.

Yesterday, I had to call my doctor to make a quasi emergency appointment rather than go to urgent care. The front office clerk answered the phone and I immediately told her that I needed to get into the doctor today if possible. She then asked me what seemed to be the problem so I told her my symptoms and hoped she would take mercy on me and allow me this one favor.

She then told me that she didn't think I was calling the right doctor. I explained that I have not been to see the doctor before, but my plan has switched me to him and I would really appreciate it if they could help me out. If not, could she advise an over the counter medication that would help until I get in to the doctor?

I was a little flustered when I heard her laughing. I could hear others in her office giggling too and I could not figure out what was so funny about my call??? Is that really how you treat new patients? What ever happened to customer service?

She finally got her wits about her and apologized to me for laughing. "I'm sorry mam! This is not your gynecologist, you have called your dentist"! She then went on to say..."You might load up on some Cranberry Juice!" And then proceeded to bust into a huge belly laugh!!!

I'm glad I could lift someones spirits with a laugh and a funny story to tell others during these hard economic times!